Quick Checklist
To avoid being suspended from voice calls, always remember:
- Ratings matter. Multiple "Bad" ratings lead to suspension.
- No sexual harassment. This isn’t a dating site, so don't ask for personal info.
- Stay on topic. Respect the reason for the call and its author.
- Don't hang up just because someone has a different gender than you expected.
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Complete Guidelines
Reminder #1: There is a real person on the other end of your phone call. Treat them with respect.
The Wakie Community
On Wakie, we get to interact with real people, have real conversations, and make real connections. Through these connections, we form a community, and as a community, we must ensure that we always behave with kindness, consideration, and respect.
Why We Have Ratings
Ratings really matter on Wakie. You get rated after each call, and the higher your rating, the more you are paired with other people who have high ratings. Be a good person, and you’ll be talking to good people.
How Suspensions Work
When you get too many complaints (👎 "Bad"rating) from your conversation partners, the system suspends your calling activity. The first complaint leads to getting a notification from Wakie. Repeated complaints within a short period of time lead to 10-minutes, 1-hour, 24-hour suspensions from calls. While suspended from calls, you can still use text topics and personal messages.
The Main Rules
These rules show the most common reasons that people get "Bad" ratings on voice calls.
- Don't hang up on people. Don’t hang up abruptly just because you didn't like the person’s voice or because they had a different gender than you expected. At least have a short conversation and politely say "bye" first.
- No prying or sexual harassment. Don't ask for someone’s phone number or Facebook information. This is not a dating site, and getting someone’s personal contact is never the point of a phone call on Wakie. People usually don’t like being asked. Besides, you can have a direct text chat with the person after the call, right in the Wakie app.
- Stay on topic. Respect the topic of the conversation and get straight to the point. Don't do the "how are you" and "where are you from" thing. Skip the small talk.
- Have longer conversations. We rarely see low ratings for longer conversations.
- Respect your conversation partner. Don’t underestimate or judge people too quickly. Whether you think they sound shy or otherwise, give them the chance to be themselves.
- Stay sober on calls. Don’t make calls when you’re drunk or high. What seems funny to you then probably wouldn’t seem funny to you sober. You might regret missing out on good friends.
- Call from quiet places. Making calls in noisy places, or around a loud group of friends, can often earn you low ratings. If you want to have a voice conversation, don’t be having conversations with other people at the same time.
- Check your Internet connection. Make sure you have a stable connection for your voice calls. People may give a low rating if they can’t hear you well.
- Start the convo with “Hi, Wakie!” This is a nice little tradition we have on Wakie. Opening your call with it will immediately make you feel like part of our tight community.
These guidelines are a part of our Community Guidelines.
See Wakie Community Guidelines
If you have any questions or suggestions, give us feedback through the “Send Feedback” button on your profile screen in the Wakie app. We are happy to discuss your ideas.
❤️
Team Wakie